At 788wen, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and the rights you hold as a 788wen user in Pakistan.
788wen ("we", "our", "us") is committed to protecting the privacy and personal data of every user who registers and plays on the 788wen platform. This Privacy Policy sets out a transparent, detailed account of how 788wen collects, processes, stores, and protects your personal information in connection with your use of the 788wen website and associated mobile-optimised platform.
This policy applies to all registered 788wen users in Pakistan and any individual who browses or interacts with the 788wen platform without registering. By creating a 788wen account or by continuing to browse the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
This Privacy Policy should be read alongside the 788wen Terms & Conditions and Responsible Gaming Policy, which together govern your relationship with the 788wen platform. In the event of any conflict between this policy and those documents, the Terms & Conditions shall prevail unless this policy expressly states otherwise.
788wen collects personal data that falls into the following categories. We only collect data that is necessary for the purposes described in this policy — we do not collect data speculatively or beyond what is proportionate to our legitimate operational needs.
788wen collects your personal data through the following channels and mechanisms:
| Collection Method | Data Collected | When |
|---|---|---|
| Account Registration | Name, DOB, mobile number, email, city | At sign-up |
| KYC Verification Upload | CNIC copy, proof of address, selfie | Before first withdrawal |
| Payment Processing | Transaction IDs, payment account references | Each deposit / withdrawal |
| Platform Interaction | Game history, session data, IP address | During each session |
| Cookies & Analytics | Browser data, device type, page views | Continuously while browsing |
| Support Channels | Chat transcripts, email content | When you contact us |
| Third-Party Processors | Payment confirmation, fraud flags | At transaction processing |
Where data is collected from third parties — such as payment processors like JazzCash, EasyPaisa, or Pakistani banking partners — such collection occurs only to the extent necessary to confirm transaction validity and comply with applicable financial regulations.
788wen processes your personal data for the following clearly defined purposes. We do not use your data for any purpose incompatible with those listed below without first obtaining your separate consent.
788wen processes your personal data on the following legal bases, depending on the specific processing activity involved:
788wen does not sell, rent, or trade your personal data to any third party for their own commercial purposes. We share your data only with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
To process your PKR deposits and withdrawals, 788wen shares transaction-relevant data with JazzCash, EasyPaisa, and Pakistani banking partners (HBL, UBL, Meezan Bank, Raast, 1LINK). Only the data strictly necessary to execute and confirm each transaction is shared with these processors.
788wen may use specialist third-party KYC verification providers to process and authenticate your CNIC documentation and liveness verification. These providers operate under strict data processing agreements and are prohibited from using your data for any purpose other than verification.
788wen uses third-party fraud detection and anti-money laundering screening tools. Your transaction patterns and account behaviour data may be shared with these services on an anonymised or pseudonymised basis to generate risk scores and flag suspicious activity.
788wen may be required to disclose your personal data to relevant financial intelligence units, law enforcement agencies, or gaming regulators where legally compelled to do so. Such disclosures are made strictly in accordance with applicable legal obligations and are not made on a discretionary basis.
Cloud hosting, data storage, and platform infrastructure services are provided by third-party technology partners. These partners process data solely on 788wen's instructions and do not have independent access rights to your personal information.
788wen retains your personal data only for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable legal and regulatory obligations. The following retention periods apply as a general guide:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | 5 years after account closure | AML / KYC regulatory obligation |
| Financial Transaction Records | 7 years after transaction date | Financial crime prevention regulations |
| KYC Documentation | 5 years after account closure | Regulatory audit requirement |
| Game & Betting History | 3 years after last activity | Dispute resolution & responsible gaming |
| Support & Chat Records | 2 years after interaction date | Complaint handling & quality assurance |
| Marketing Consent Records | Until consent withdrawn + 1 year | Proof of consent for compliance |
| Cookie & Analytics Data | 13 months from collection | Platform analytics cycle |
Upon expiry of the applicable retention period, your data is securely deleted or permanently anonymised so that it can no longer be associated with you as an individual. Data subject to ongoing legal proceedings or regulatory investigations may be retained beyond these standard periods until the matter is resolved.
788wen implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include, but are not limited to:
788wen uses cookies and similar tracking technologies on its platform to enhance your user experience, maintain session continuity, and gather anonymised analytics data. The following categories of cookies are in use:
These cookies are essential for the 788wen platform to function correctly. They maintain your login session, remember your language and currency preferences, and ensure that security features operate as intended. These cookies cannot be disabled without impairing platform functionality.
These cookies collect anonymised data about how users interact with the 788wen platform — including which pages are visited most frequently, how long sessions last, and where users encounter errors. This data is used exclusively to improve platform performance and is not linked back to individual user identities.
Functional cookies remember your platform preferences, such as preferred game categories, display settings, and responsible gaming tool configurations. Disabling these cookies will not prevent you from using 788wen but may result in a less personalised experience.
Where you have provided consent, 788wen may use cookies to track promotional campaign effectiveness and deliver relevant bonus offers and platform updates. Marketing cookies are not activated until you provide explicit consent via the cookie consent banner displayed on your first visit to the platform.
You may manage your cookie preferences at any time through your account settings or via your browser's built-in cookie management tools. Please note that blocking all cookies may prevent certain platform features from functioning correctly.
As a 788wen user, you hold the following rights in respect of your personal data. To exercise any of these rights, contact 788wen support via live chat or email at [email protected] with the subject line "Data Rights Request". We will respond within 30 days of receiving a verified request.
You may request a copy of all personal data 788wen holds about you, including the categories of data, the purposes of processing, and any third parties with whom it has been shared.
If any personal data 788wen holds about you is inaccurate or incomplete, you have the right to request that it be corrected without undue delay.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations described in Section 7.
You may request that 788wen restricts the processing of your data in certain circumstances — for example, while a rectification request is being investigated.
Where processing is based on your consent or contractual necessity, you may request a structured, machine-readable copy of your personal data to transfer to another service provider.
You may object to processing based on 788wen's legitimate interests at any time. You also have an unconditional right to object to processing of your data for direct marketing purposes.
Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to withdrawal.
The 788wen platform is strictly intended for users who are 21 years of age or older. 788wen does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, that data will be permanently deleted and the associated account will be closed immediately.
If you are a parent or guardian and believe that a minor in your care has registered on 788wen or provided personal data to the platform, please contact support immediately via live chat or at [email protected] so that we can take prompt corrective action.
788wen's age verification process — which requires submission of a valid Pakistani CNIC — is specifically designed to prevent underage access. CNIC verification is mandatory before any withdrawal is processed, and accounts flagged for potential underage use are suspended pending verification.
788wen sends promotional communications — including bonus offers, PSL season promotions, slot tournament invitations, and platform feature announcements — only to users who have explicitly opted in to receive such communications at the point of registration or through their account settings dashboard.
You may opt out of marketing communications at any time by:
Opting out of marketing communications will not affect transactional communications that 788wen is required to send you — such as deposit confirmations, withdrawal notifications, KYC request emails, and security alerts. These communications are essential to the operation of your account and cannot be disabled.
788wen operates under international gaming regulations, and certain aspects of platform infrastructure, KYC processing, and fraud prevention may involve the transfer of personal data to servers or service providers located outside Pakistan. Where such transfers occur, 788wen ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this policy.
Safeguards for international data transfers include:
You may request further information about the specific safeguards in place for international transfers applicable to your data by contacting 788wen support.
788wen reserves the right to update this Privacy Policy at any time. Where changes are material — meaning they significantly affect your rights or how your data is processed — we will notify you via email to your registered address or through a prominent notice on the platform before the changes take effect.
The "Last Updated" date at the top of this policy reflects the date of the most recent revision. We recommend reviewing this policy periodically to stay informed of how 788wen handles your personal data. Continued use of the platform following the publication of an updated policy constitutes your acceptance of the revised terms.
Historical versions of this Privacy Policy are available on request by contacting 788wen support at [email protected].
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 788wen, please get in touch through the following channels:
788wen is committed to responding to all privacy-related enquiries within 72 hours and to resolving formal data rights requests within 30 calendar days of receiving a verified submission. If you are not satisfied with our response, you may escalate the matter to the applicable regulatory authority under 788wen's operational licensing framework.
Six pillars of data protection built into every layer of the 788wen platform
Every connection between your device and 788wen is protected by industry-standard TLS encryption. Your login credentials, transaction data, and personal details are never transmitted in plain text.
CNIC-based identity verification ensures only eligible 21+ players can access the platform. KYC documents are stored with at-rest encryption and processed by certified verification partners only.
788wen has a strict no-sale policy on personal data. Your information is never sold to advertisers, data brokers, or any other commercial entity regardless of the circumstances.
Real-time transaction monitoring and third-party AML screening tools protect your account from fraudulent activity. Suspicious transactions are flagged and investigated before funds are released.
All sensitive data stored on 788wen's servers — including your KYC documents and financial records — is encrypted at rest. Regular penetration tests verify the integrity of our storage infrastructure.
You can access, correct, delete, or export your personal data at any time by contacting 788wen support. We respond to all verified data rights requests within 30 calendar days.
Your data is safe with 788wen. Join thousands of players across Karachi, Lahore, Faisalabad, and Islamabad enjoying cricket betting, live casino, and slots — all with PKR payments via JazzCash and EasyPaisa. Must be 21 or older to register.